CasWino Terms and Conditions

Welcome to CasWino Casino. These Terms and Conditions govern your use of our website and services. By registering an account, you confirm that you have read, understood and agree to be bound by these terms. Our platform is operated by Caswino Ltd. under a licence issued in Anjouan, Union of Comoros. These terms were last updated on 4 October 2024, and the English version prevails in case of any translation discrepancy.

Eligibility and Account Registration

At Casino CasWino, we require every player to register using a valid e-mail address and password before accessing our games. We allow only one account per person, and we do not offer a no account casino experience — registration is mandatory. Here at CasWino, we restrict access to residents of the United States and all European Union member states. If you reside in a restricted jurisdiction, you may not use our service. You must be of legal gambling age in your jurisdiction, and deposits must be made from an account held in your own name.

Account Responsibility

• We require you to provide accurate and up-to-date personal information
• You must keep your CasWino login credentials confidential
• We may request identity verification, including photo ID or passport plus a selfie, before processing larger withdrawals
• We reserve the right to suspend accounts suspected of fraud or multiple registrations

Currencies and Deposits

Our Caswino platform supports USD, EUR, AUD and several cryptocurrencies including BTC, ETH, LTC, SOL, TRX, USDT and USDC. We allow you to hold multiple wallets under one account, one per supported currency, with no forced conversion. At CasWino, we set the minimum deposit at 20 USD or its equivalent for every method. Visa, MasterCard, and a range of crypto options are accepted, and all deposits are processed instantly and free of charge. We prohibit chargebacks, which carry a 50 USD administration fee.

CasWino Casino Withdrawal Terms

When it comes to caswino casino withdrawal requests, we process all methods instantly, though crypto transactions may depend on network conditions. Our minimum withdrawal threshold is 60 USD according to the payments page, while our Terms specify currency-specific minimums such as 50 USD, 50 EUR, 80 AUD, or equivalent crypto amounts. Each deposit must be wagered three times before you can withdraw it, and the maximum withdrawal per transaction is 2,000 USD.

We apply four withdrawal categories based on your total deposited sum, each with daily, weekly and monthly limits. Our CasWino team may require identity verification before releasing large withdrawals, though verification is not mandatory to play. We encourage you to review our caswino casino withdrawal time expectations, as processing is typically completed within minutes, subject to network conditions for crypto payments.

Welcome Bonus and Promotions

At CasWino, we offer a Welcome Package of 600% up to 4,800 USD plus 255 free spins spread across four deposits. We at Caswino design each stage with specific wagering requirements: 35x wagering, a 7-day wagering period, a maximum bonus of 1,200 USD, and a maximum bet of 5 USD. Our free spins come with a maximum cashout of 1,550 USD and are valid on 62 eligible games. No caswino promo code is required to activate these offers — they are available directly through our Bonus Hub.

We also run reload bonuses, cashback on losses requiring opt-in, prize draws, and seasonal promotions such as our Halloween campaign. Our CasWino Casino VIP Welcome Pack and ongoing offers change weekly, and we may issue custom gifts to players on a losing streak. Please note that there is currently no caswino no deposit bonus available; all current offers require a qualifying deposit.

Game Fairness and Providers

We at CasWino partner with leading providers including Pragmatic Play, Evolution, Hacksaw Gaming, Nolimit City and BGaming, among others. Our Casino CasWino lobby includes Slots, Live Casino, Table Games, Jackpot Games, Bonus Buy, Megaways, Crash, and Roulette sections. Our live casino, powered by Evolution, offers live roulette, live blackjack, poker, live baccarat and TV game shows with dealers available around the clock. We also provide Split Screen functionality, allowing you to play up to four slots simultaneously on our desktop platform.

Liability

Our liability is limited to the lesser of the relevant bet amount or 500 USD / 800 AUD. We do not guarantee uninterrupted access to our services and are not responsible for losses arising from technical failures, internet connectivity issues, or third-party payment provider delays. You accept that gambling carries financial risk, and we encourage responsible play at all times.

Customer Support and Complaints

We provide 24/7 live chat and e-mail support to assist you with any questions regarding your CasWino account. E-mail enquiries are answered within 12 hours, and complaints are addressed within 48 hours. You must raise any disputes within 3 days of the incident. Our dedicated e-mail addresses include support@cswn.io for general enquiries, complaints@cswn.io for formal complaints, and kyc@cswn.io for self-exclusion and account closure requests.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Continued use of our CasWino platform after changes are published constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed about updates affecting your account, bonuses, or withdrawal rights.

Responsible Gambling

We at Caswino are committed to promoting responsible gambling. If you feel your gaming habits are becoming a concern, we encourage you to contact our support team to discuss self-exclusion or deposit limit options. Our kyc@cswn.io address handles all self-exclusion and account closure requests confidentially and promptly.